i'm sorry to hear you had such a rough experience - we voted at our local school and had to wait about 30 minutes (that's what i get for having a last name near the end of the alphabet! - i want to know where all the other folks are, lol)

i completely agree that there should not have been political flyers of any sort inside the polling place (in fact, i believe that's illegal - at least it is in virginia, but don't take my word for it)

sounds to me like the receptionist was trying to be friendly, can you imagine sitting there all day as everyone files past you? you have to say something eventually :-) - of course i wasn't there and didn't see it

as for complaints - i would assume the local board of elections maybe? around here they're always looking for folks to volunteer at the polling places, i'm sure if you contacted those folks they'd be able to tell you where your concerns could be voiced and heard