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What do you do when...
Mar. 19th, 2008 02:26 amWhat do you do when you go to a restaurant, order and eat, then get the bill and the price charged is not the menu price?
Suppose you point out the difference to the waiter/waitress, and they tell you, sorry, that's what's in the computer, that they can't do anything about it?
I can't believe how often this happens. I can understand that occassionally, new prices might not be on the menu -- something got overlooked in the programming. But the customer has a right to the advertised price. Period.
So what do you do? Do you make an issue out of it, ask for the manager, deduct from the tip, refuse to pay at all until they fix it? Is your answer different if the difference is twenty cents or ten dollars?
Suppose you point out the difference to the waiter/waitress, and they tell you, sorry, that's what's in the computer, that they can't do anything about it?
I can't believe how often this happens. I can understand that occassionally, new prices might not be on the menu -- something got overlooked in the programming. But the customer has a right to the advertised price. Period.
So what do you do? Do you make an issue out of it, ask for the manager, deduct from the tip, refuse to pay at all until they fix it? Is your answer different if the difference is twenty cents or ten dollars?
