What do you do when...

[javasaurus]

What do you do when you go to a restaurant, order and eat, then get the bill and the price charged is not the menu price?

Suppose you point out the difference to the waiter/waitress, and they tell you, sorry, that's what's in the computer, that they can't do anything about it?

I can't believe how often this happens. I can understand that occassionally, new prices might not be on the menu -- something got overlooked in the programming. But the customer has a right to the advertised price. Period.

So what do you do? Do you make an issue out of it, ask for the manager, deduct from the tip, refuse to pay at all until they fix it? Is your answer different if the difference is twenty cents or ten dollars?

Comments

[dawntreader]

even if it's 20 cents, i would still bring up the issue with the manager if the server can't take care of it and deduct the price for me. it's not fair and it's not right. flat out, it's gypping customers. for every five customers who order that meal, that's an extra dollar they are earning. they should fix the menu or alert customers when they order, "the cost is $.20 more than what is listed, is that alright?" 99 times out of 100, they're going to say, "yeah sure." after arguing though, i would probably pay the stupid twenty cents.

if the server is a rotten stink about it, i wouldn't leave a big tip for them. however, if they are nice and helpful, i might even leave a bigger tip than usual because i feel like >I< am being a the stink.

a dollar or ten dollars, i'm getting hella pissy with everyone and not paying it. :)